Legal notice and terms of use

• Provider: TracknTake SLU
• Spanish tax ID: B56357072
• Registered address: Camino de Son Llagosta 26, 07015 Palma de Mallorca, Illes Balears, España
• Email: hola@loveoo.app · Phone: +34 695 411 332

This information is provided under Article 10 of Spanish Law 34/2002 on information society services and electronic commerce.

LOVEO Data gathers the catalogue, prices and published availability of independent stores in Madrid and provides them through an API and a search website. Every record carries the date we read it and a link to the source page.

The website includes a free demo search with limits (results per search and searches per day). Full access requires an API key.

Access is requested on the website and reviewed by a person. We may decline a request without giving reasons, in particular if we cannot identify the requester or the intended use does not fit these terms.

API keys belong to each customer and are secret. Do not share or publish them (for example, in the code of an app or website that runs in the browser). You are responsible for any use made with your keys; if you think one has leaked, revoke it in your account or tell us.

Plans and their limits are those published on Pricing when you subscribe. Prices exclude VAT.

• Free trial: 100 calls a month, no card and no commitment. We may change or withdraw the trial at any time.
• Paid plans: invoiced in advance, monthly or yearly (with two months free), and renewed for the same period unless you tell us before the renewal.
• No overage charges: when you reach your plan's limit, the API answers with status 429 until the next period or until you change plan. We never charge for extra calls.
• Price changes: we will give at least 30 days' notice; they apply from the next renewal.
• Brand reports: paid once, at the price shown on the website, and we confirm the order before preparing it.

While you have an active plan, we grant you a non-exclusive, non-transferable licence to use the data in your own products, analyses and reports, and to show it to your users within them.

You may not:

• Resell, sublicense or redistribute the data as such, or a substantial part of it, or use it to build a database or service that competes with LOVEO Data.
• Extract data from the website by automated means (scraping), get around the limits of the demo or your plan, or spread use across several accounts or keys to exceed them.
• Present prices as current or guaranteed: they are what the store published on the date shown.
• Use the service for unlawful purposes, to harass stores or people, or to send unsolicited commercial communications using any contact details it contains.

The data may contain control markers that let us detect unauthorised use. If you breach these terms, we may suspend your keys and, in serious cases, terminate the contract.

We read information from third parties' public websites on a specific date. Stores change prices, stock and catalogue at any time, and their websites may contain errors. We therefore do not guarantee that the data is complete, accurate or current, and we are not a party to any purchase between your users and the stores.

Names, trademarks, logos and product images belong to their owners. Their presence in LOVEO Data implies no relationship with or endorsement by them.

The LOVEO Data database results from a substantial investment in obtaining, verifying and presenting its contents, and TracknTake SLU holds the sui generis database right in it (Articles 133 et seq. of the Spanish Intellectual Property Law, implementing Directive 96/9/EC). The website, code, design and the LOVEO brand also belong to TracknTake SLU. These terms grant you no rights other than the licence described above.

You can ask us to remove your store from the service at Remove my store. We remove it within 7 days. If any of your store's data is wrong, write to us and we will fix it.

We work to keep the service available at all times, but there may be interruptions for maintenance or for reasons beyond our control. Data is refreshed every night.

The API is versioned (/v1). Within a version we may add fields and endpoints; breaking changes will ship in a new version or be announced to customers at least 30 days in advance.

We are liable for direct damage caused by our breach, up to the amount you paid us in the 12 months before the event. We are not liable for loss of profits, data or business, or for decisions made based on the data. Nothing above limits liability that cannot be limited by law, such as for wilful misconduct or gross negligence.

You can leave the service at any time: your plan stays active until the end of the paid period and is not renewed. We may end the service with 30 days' notice, refunding the unused part of any prepayment, or immediately if you breach these terms.

We process your data as described in the Privacy policy. If you use LOVEO Data to process personal data on your own account (for example, about sole traders), you are responsible for complying with data protection law in that processing.

We may update these terms. We will publish the new version here with its date and, if you are a customer and the change is significant, email you at least 30 days in advance. If you disagree, you can cancel before it applies.

These terms are governed by Spanish law. Any dispute will be submitted to the courts of Palma de Mallorca, unless the law sets a different venue. If the Spanish and English versions differ, the Spanish version prevails.